Privacy Policy
Energy Matters LLC
http://www.taxhead.com

Effective From: 16 October 2009 To: 16 October 2010.

General Information
Energy Matters LLC takes your privacy seriously. Please read the following information to learn more about our privacy practices.
  • This policy covers what personally identifiable information Energy Matters LLC collects and how it is treated. Personally identifiable information is information that can be used to identify visitors to the http://www.taxhead.com Web Site. This information may be limited to an IP address or extend to personally identifiable information such as your name, address, email address, or phone number.

  • This policy only applies to http://www.taxhead.com and does not extend to the practices of other Web Sites that we may link to, companies that we do not own or control, or to people that we do not employ or manage.
Contact Information
We invite you to contact us if you have questions about this privacy policy.

Our Internet address is located at http://www.taxhead.com

    Energy Matters LLC
    P.O. Box 4352
    Santa Rosa 95402-4352
    CA USA

    You may contact us by e-mail at help@taxhead.com
Dispute Resolution
Energy Matters LLC is committed to resolving any dispute you may have regarding our privacy policy quickly and efficiently.

Disputes will be handled by our customer service representative. Our customer service will promptly correct any errors.


Energy Matters LLC is P3PSeal certified. In the event that a dispute regarding our privacy practices cannot be settled through our normal dispute resolution processes, you should contact P3PSeal, an independent third party. P3PSeal will serve as a liaison with Energy Matters LLC to resolve any dispute you may have.




Information Collection
When visiting Web Sites certain information about you and your computer can sometimes be collected. This section explains what information Energy Matters LLC collects, and how it is used.

    Information Collected - What information do we collect and why?

    We collect the following identifiable information about our visitors:
    • user.name
    • user.home-info.online.email
    • user.home-info.postal
    • user.home-info.telecom.telephone
    • user.bdate
    • user.gender
    • user.employer
    • user.business-info.postal
    • dynamic.clickstream
    • dynamic.http
    • dynamic.clientevents
    • dynamic.interactionrecord

    We collect identifiable information for the following reasons:
    • Completion and Support of Current Activity
    • Web Site and System Administration
    • Historical Preservation

    We collect information from this Web site for the purpose of running a business to e-file your federal income tax. We collect and use information necessary for us to complete and file your tax returns, bill for services, and to maintain the security of our site.

    Information Recipients - Who has access to the information collected?

    • Ourselves and/or our entities acting as our agents or entities for which we are acting as an agent.

    Information Retention - How long is this information retained?

    • Legal-requirement